Content
Delivery Mechanisms
Outcomes
Clarify Direction:
What do we want to be? How much of it? For whom? By when? SWOT against the Bull’s Eye Agree Key Change ProjectDevelop Trust:
PDR’s (Personal Development Reviews) for the Managing Director and then each of the SMT
How to conduct PDR’s with staff.
Designing and Conducting a Staff Survey, plan of action
Develop and agree core competencies for your customer survey
Experiential learning
Training with SMT
Workshop with SMT
Workshop with SMT
Identify areas for personal development in line with Bull’s Eye
Enhanced SMT skills for developing employee performance and better communication with staff
Knowledge on how to use both the Staff and the Customer Surveys to identify areas for organisational development
Enhance Performance:
Develop Key Performance Indicators across the Kidson Diagnostic Wheel
Management Development Programme
Communication, Time Management, Personality Preferences (MBTI), Conflict Management, Motivation, Team Building, Recruitment and Selection
Director Development with 9 other local directors
Training with SMT (5 x 3 hour sessions)
Bespoke training sessions Or through One-to-one coaching
The Herefordshire Directors’ Forum
(10 x 3 hrs)
Define and agree an action plan to delegate areas of responsibility and ultimately deliver the Bull’s Eye
Develop personal leadership and management style and skills
Improve individual, team and organisational performance